Purchasing from our Australian store for international shipping is at your own risk, and it is your responsibility to ensure compliance with your country’s import laws. We are not liable for any items delayed, confiscated, or refused entry by customs.
Shipping policy
AUSTRALIA:
HempPet orders are shipped from SE QLD and we offer Standard and Express Shipping within Australia to all capital cities and most regional centres. Shipping price also includes full tracking details supplied in an email at dispatch. Note, courier may leave parcel if no-one is home.
Standard Shipping
$10 - 0 to 2kg
$15.00 - 2kg to 5kg
Express Shipping
$17.00 – 0 to 2kg
$27.00 – 2kg to 5kg
We aim to have orders processed and dispatched within 2 business days of being received. We also may not be able to provide delivery to all areas, and if so, a full refund of your order will be provided.
Estimated Standard Shipping delivery times for dispatched orders.
STATE: DELIVERY TIME (after Dispatch)
SE QLD 1-3 business days
QLD Regional 3-4 business days
NSW 2-4 business days
VIC,ACT,SA 5-7 business days
TAS 3-7 business days
WA,NT 5-9 business days
For detailed shipping information please go to Australia Post website.
https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/
NEW ZEALAND ORDERS:
We use Australia Post for International orders. Overseas deliveries can take anywhere from 7 - 26 business days.
Standard Shipping to North America
$22.00 - $0 to $150Â
$39.00 - $150 to $300Â
Orders over $300 will be quoted freight after purchase
TAXES and OTHER:
Please note, that any applicable customs duties or GST / VAT are the responsibility of the customer.
Our shipping fees do not include insurance.
CURRENCY:
All prices listed are in Australian dollars.
INTERNATIONAL ORDERS:
We use Australia Post for International orders. Overseas deliveries can take anywhere from 7 - 26 business days.
Standard Shipping to North America
$22.00 - $0 to $30
$29.00 - $30 to $60
$42.00 - $60 to $120
$69.00 - $120 to $240
$100 - $240 to $500
Orders over $500 will be quoted freight after purchase
TAXES and OTHER:
Please note, that any applicable customs duties or GST / VAT are the responsibility of the customer.
Our shipping fees do not include insurance.
CURRENCY:
All prices listed are in Australian dollars.